Arthritic mum 'not disabled enough' to use Starbucks toilet

Alexandra Austen who has severe arthritis, tried to use a disabled toilet in Starbucks and was left humiliated when a coffee shop worker told her: 'you look perfectly fine to me!' Report by Kerrs. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn