S. Korea's LG Electronics tops U.S. customer satisfaction index for household appliances
- 5 years ago
South Korea's LG Electronics is apparently America's favorite appliance maker... based on customer satisfaction.
LG has topped the U.S. Household Appliance and Electronics Report for this year... getting a score of 82 out of one-hundred.
Published by the American Customer Satisfaction Index, the report measures customer satisfaction with over four-hundred companies by interviewing roughly 300-thousand American customers every year.
LG not only maintained a stable score from last year, but was also highly praised for its line of refrigerators.
With a score of 80,... Samsung Electronics was in second, tied with Germany's Bosch and U.S. manufacturer Whirlpool.
LG has topped the U.S. Household Appliance and Electronics Report for this year... getting a score of 82 out of one-hundred.
Published by the American Customer Satisfaction Index, the report measures customer satisfaction with over four-hundred companies by interviewing roughly 300-thousand American customers every year.
LG not only maintained a stable score from last year, but was also highly praised for its line of refrigerators.
With a score of 80,... Samsung Electronics was in second, tied with Germany's Bosch and U.S. manufacturer Whirlpool.