Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and
- 4 years ago
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Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today?s competitive business world. From interviews with top concierges to helping review nonverbal?cues and body language, the information?presented will help polish a professional image, refine communication skills, and teach the core beliefs and values that lead to extraordinary customer service.
Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today?s competitive business world. From interviews with top concierges to helping review nonverbal?cues and body language, the information?presented will help polish a professional image, refine communication skills, and teach the core beliefs and values that lead to extraordinary customer service.